HISI
Sign in

Health Information System Interoperability

From visit to claim,
nothing goes unseen

For the teams behind national health information systems: see which platforms are live, follow any claim from visit to payment, and keep verifiable evidence for every decision.

Sign inRequest accessTrace a visit

How it works

From visit to claim in three steps

1

Platforms go live

Onboarded, certified and whitelisted HMIS report into one registry.

2

Every claim is traced

Visits, clinical records and claims stay linked — stalled or unsupported claims get flagged.

3

Evidence you can re-check

Tamper-evident records and a proof pack for every claim, verifiable independently.

The platform

One platform, three jobs

Built with claims surveillance in mind, HISI gives the teams behind national health information systems one place to monitor, trace and govern the HMIS ecosystem.

  • Payer
  • HMIS operators
  • Facilities

Monitor

Status, connectivity and performance of every onboarded HMIS and facility in one live view.

  • Overview
  • HMIS registry

Trace

Every claim linked to its visit, clinical record and outcome, with stalled or unsupported claims flagged.

  • Claims and traces
  • Findings

Govern and verify

Tamper-evident records and per-claim proof packs, with central control of access, incidents and notices.

  • Whitelisting
  • Incidents
  • Communications
  • Reports
  • Access and audit
Claims surveillance workflow

Every claim, checked at four points

Findings, ranked by severityVisit openedVisit ID issuedClinical recordLodged in SHRClaim submittedMatched to visitAdjudicatedDecision against SLAPaidClaim closedLicence valid?Record in place?Seen once?Within SLA?HLicence outside periodHClaim before recordHOrphan claimMDuplicate encountersMPast adjudication SLAProof packPer-claim evidenceIncident or noticeSent to operators
  1. Visit openedVisit ID issued
  2. Licence valid?
    HLicence outside period
  3. Clinical recordLodged in SHR
  4. Record in place?
    HClaim before recordHOrphan claim
  5. Claim submittedMatched to visit
  6. Seen once?
    MDuplicate encounters
  7. AdjudicatedDecision against SLA
  8. Within SLA?
    MPast adjudication SLA
  9. PaidClaim closed
  10. Proof packPer-claim evidence
  11. Any failed check
    Gathers in findings, ranked by severity.
  12. Incident or noticeSent to operators

Trust

Built to be trusted

Tamper-evident recordsAny change after the fact is detectable.
Proof packs anyone can re-checkOne bundle per claim, verifiable independently.
Access and auditEvery administrative action is recorded against a named user.

Connecting an HMIS

Onboarding, certification and whitelist review live in the dashboard — see the HMIS registry.

Frequently asked questions

What is HISI?

HISI is a platform for monitoring, managing and governing every HMIS connected to national health information systems, with claim tracing and verifiable evidence built in.

Who can trace a claim?

Anyone with a Visit ID can follow the journey from visit to claim on the public visit-journey page. The detail shown depends on the person’s access.

How does an HMIS get connected?

It is onboarded, certified and whitelisted, then monitored. The onboarding journey and the live registry live in the dashboard, under HMIS registry.

Are the dashboard numbers live?

Yes. The figures are read straight from the connected HMIS platforms as they report.

See the whole ecosystem in one place

Sign in to the admin dashboard to monitor the connected HMIS, trace claims and govern the ecosystem.

Sign in